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Profit Killers on Wood Floor Jobs

Posted by on Mar 28, 2012 in Syndicated | Comments Off

Complaints, callbacks or absorbed repairs—whatever you call them—are one of the biggest profit killers in the floor business, yet …

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Q&As: Damage in Customers’ Homes, Refinishing Acrylic Impregnated & Streaks in Finish

Posted by on Mar 28, 2012 in Syndicated | 1 comment

I have a customer blaming me for nicks in her wall that had an expensive faux finish on it. Now she wants me to pay…

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